Shipping Policy

At Kai-szells, we’re committed to delivering your order quickly, safely, and efficiently.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or holidays.

Shipping Time

Estimated delivery times may vary depending on your location:

Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days (if available)

Please note that delivery times may be affected by holidays, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

International Shipping

Kai-szells is working toward expanding worldwide shipping. International shipping availability will appear at checkout if supported in your region.

Incorrect Address Information

Please ensure your shipping address is correct before placing your order. Kai-szells is not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages

Once the order is shipped, it is no longer our responsibility. Any issues related lost, delayed or damaged packages. any issues must be addressed to the shipping carriers.